For garage door installation or any other service, it’s a good idea to read reviews and compare several options before you sign off on a contract. We recently heard about an incident with GDS Garage Doors out of Dallas, who made the news for its fraudulent technicians in San Diego and other cities. This compelled us to emphasize the importance of shopping around. We’ve compiled some tips to help you make sure you choose the right garage door company.
Overcharged for Garage Door Service?
Per an article from the Better Business Bureau, GDS Garage Doors received 284 complaints between 2012-2015. Many customers, especially senior citizens, noticed excessive and unnecessary charges on their invoices, some of which were double- and triple-charges for the same work. For example, a broken spring repair cost up to $1200 for some homeowners.
When compared with competing garage door services, the charges from GDS were several times higher for the same amount of work. Because this company operates under different names in cities across the country, it can be hard to know if the one you’re dealing with is genuine or phony.
Choosing the Right Company
Make sure the company you choose to work with is accredited to do the work. This information can be found through the Oregon Construction Contractors Board (CCB). Do your homework by answering the following questions, so you’re not in over your head when it might be too late.
- How are the company’s customer reviews?
- Is the company licensed, bonded, and insured?
- Does the online map show a store front?
- Did you receive an estimate in writing? It should include price, labor, and time frame.
Doing background research should help give you an idea of the typical cost of garage door repairs. If you think the first estimate you receive is too high, seek two additional quotes for opinions and price comparisons.
Here at Larry Myers Garage Doors, we’re passionate about all things garage doors. We love seeing the look on our customers’ faces when we install a new garage door or create a custom design, so it saddens us to read stories about dishonest companies.
If you’re searching for a garage door company in the Portland area, you can trust our teams to provide quality, honest service. Don’t forget to shop around and do your homework, but when you’re ready to sign a contract, we’ll be excited to work with you. Contact us today to schedule a quote for a new garage door.